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eLearning Frenzy

eLearning is like a sewer, what you get out of it depends on what you put into it.

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Teaching Online

You Gotta Know when to Blog’em?

Gambler

Please excuse “The Gambler” reference in the Post topic, but a recent session at the Blackboard World conference in New Orleans got me thinking about this topic.  Throughout the course of any given semester I get the following question asked me often:


“So I want to use these great tools you keep telling us about, but how do I know when to use a Blog, Discussion Board or Wiki?”

Trying to find the right answer to that question sometimes feels like trying to explain what wind is without being able to feel it.  I generally like to have examples in front of me.  However, in an effort to put my thoughts into writing, let’s start by giving some origin statements and move into concepts and features for each:

BlogsBlogs:

Blog is short for Web Log.  It is an author-centered document that is generally administered by one user or a small group.  Comments (discussion) is encouraged, but the main thrust is the blog post.  The purpose of the Blog is to share a “log” of events or to journal.  It could chronicle a reading, media object, event or personal insight.  Blogs are generally presented with the most recent posting first as well as a calendar list of other posts and an archive.  Blogs (like this one) tend to be more conversational in nature and are designed around text and media.  Once you make a post you tend to move on to the next one unless you need to make an edit or read comments.  Each post is owned by the person who made it.

Blogs nowadays have a plethora of features including: subscription, archiving, widgets (plugins that link blogs to other social media (twitter, facebook, etc.), listservs.  They also allow tagging, categories and the ability to customize how they look.  Thanks to tagging, blogs are easily searchable. They also tend to be media-rich.

Discussion BoardsDiscussion Boards:

Spawned from ye olde Bulletin Boards.  They are usually topic centered given a discussion prompt by teacher/moderator.  They can be administered by the instructor or group depending upon how roles are defined. The boards are reply driven meaning postings and replies make up the structure of the Discussion Board.  Discussion boards are primarily used to discuss topics posited by the instructor self-generated by a group.  They also fulfill a support function (Course Q&A, Virtual office).  Depending on the type of discussion activity, posts can be formal or conversational.  This type of activity is also static in that posters don’t go back and re-edit their posts, they just continue posting in the thread.  Poster’s own their own posts, but roles can be assigned to make participants, moderators, managers, graders etc..

Discussion board features are not as exhaustive as Blog or Wiki features, but they do allow file attachments, are very collaborative and easy to navigate.

WikisWikis:

Wikis get their name from the Hawaiian word “wiki wiki” which means “quick”.  Boiling the concept down is a collaborative web document or webpage.  They are generally document centered, project based items.  They are administrated by all of those involved in the wiki. Comments can be employed when needed but are not part of the main thrust.  You use wikis to create documents, projects, resources, case studies, portfolios, etc..  The wiki organization and design is dependent upon whatever method the individual or group decides.  Wikis are subject to constant change.  They can be created, shared, edited and re-edited over and over (think Wikipedia).

Wikis today come with many features and facets including: comments, archives, widgets, rich-media experience, WYSIWYG web interface. It looks and feels like a webpage so navigation and construction is very straight forward.

That’s great, but when do I use them?

Blogs:

Blogs are good for reflection or for journaling.  They offer chronological list of postings.   They are also good for podcasting, photoblogs and posting from mobile devices or “moblogging”.

Discussion Boards:

Good for topic based discussions, opinions and response driven assignments.

Wikis:

Project based assignments, repository-based assignments, portfolios, case studies, course documentation, collaboratively produced study guides, group work.

I hope this helps some of you put when and where to use these tools into perspective.

BbWorld Blog: Pedagogy First Course Design to Follow

July 11, 2012 | Room 392

Subject:  In order to ensure that our students receive a high quality online education, Montclair State University has transformed its approach to faculty training and development.  By restructuring the format of our training workshops, from technology to pedagogy focused, we have seen an increase in the quality of instruction and comfort with this new online learning environment.  We have implemented a pedagogically focused online course template, with an emphasis on active learning.  These innovations have led to an increase in online/hybrid course offerings and improved student outcomes.

Montclair State has 6 colleges/schools and 18,000 students (graduate and undergraduate).

Pedagogically focused online course template –
Benefits and challenges of online learning and teaching are important to think about.

What do students expect?  Quality, Clarity, responsiveness and frequent timely feedback.

Online – Flexible time and space, front loaded design process, instructions must be explicit, guide on side, technology must be leveraged to facilitate interaction, frequent instructor feedback.

Work is grounded in Quality Matters:

Course design model (subject/content driven model).  Holistic approach to each learning unit: Orientation, Content, Interaction and Assessment.

administrative information is separated from learning units.

Old approach
Intro
Advanced

New approach
Building a student friendly online course
Facilitating online interaction
Designing Assessments Online
Transforming a face to face course to an online/hybrid
Assessing Learning through scoring rurbrics.

This leads to radically changing how you position your material.  Focus on collaboration, communication, assessment and interaction.

They run a summer institute (3 days). Focus on delivering content, collaboration, assessment and communication.  See real examples of coursework from peers.

Services listed of what instructional designer can do?  Where do they go for information, how do they get design help.

Students
Guide to becoming a successful online learner.  (Is online learning right for me?)

Spotlight the faculty (ask them to e-mail in what they think is cool).  Once a week goes out in the blurb.  (leverage connect here also maybe a text message).

 

BbWorld Blog: ConnectYard and University of Mississippi

BbWorld Blog: Engagement, Persistence and Retention:  How is the University of Southern Mississippi using ConnectYard to Successfully Enhance these Key Factors

Room 277
Tuesday 7/10/2012

Overall Concept: How Student Engagement and Persistence has a positive effect on retention.

Students and faculty choose course by course what channels they want to be communicated through.  (Facebook Twitter, Texting and e-mail)

Faculty doesn’t have to have a Facebook or twitter account to use ConnectYard for the students in their courses.

  • Social Media plays an important part in students’ lives.
  • U of M’s adoption of ConnectYard grew from a desire to improve communication and increase participation in online courses and enhance student learning.
  • Campus email is not an effective tool for student communication.

Hurdles:

– Marketing

– Faculty and Student buy-in

  • Fear that professors will have to access FB pages
  • Faculty concerned with added workload

Social Media Policy (prohibits faculty from using it to teach classes through facebook, but they can use it to supplement.)

Faculty/Student Buy-in

  • Easy to use
  • Building block Integration
  • Bridge to Social Media

Position ConnectYard

  • Integral part to each course
  • Stress privacy protection

Encourage students to personalize notifications

Stress Use to Quantify Class Participation.

Current use of ConnectYard

Getting Everyone Involved

  • Faculty to Student
  • Student to Faculty
  • Student to Student

Communication within Courses

Student Notification

How it works: Messages, Discussions and Announcements come through Channels (Twitter, Facebook, Text & e-mail).  Gradebook updates coming.

Planned uses:

  • Enhance Hybrid courses & supplementals
  • Communication/interaction tool between learning teams
  • Back Channeling during course and web presentations (students communicating with each other during lecture/video etc)
  • Intra-department interaction & communication
  • Campus Notifications
  • Student Services
  • Marketing & Recruitment

Personalize Channels

  • personal perferences
  • protect privacy

One way & Two Way Communication
Bb Integration

  • Discussion Boards
  • Announcments
  • Messages (Blogs, Wikis and Grades coming)

Participation Points
Granular Administration

My Blackboard World 2012 Session Schedule

So for most of my trips to the big Blackboard Conference I would “seat-of-the-pants” my session scheduling. Essentially this means I wait until I get the guide in my hands and go from there. When I started attending Blackboard Conference’s back in 2000-2001 (Washington DC was my first one) this really wasn’t that big of a deal.  The number of presenters were low and the number of attendees was manageable for my “last-minute” scheduling routine.  This year I decided to use the My Planner app on the Blackboard World Website and plan out my sessions in advance.  Admittedly, I may still change my mind and pick different sessions when July 10th gets here, but this does help me get a head start.  With hundreds of sessions to choose from the planner really helps me put it together.   As the Assistant Director of Training & Development for SHSU Online, it is my responsibility to ensure our faculty feel comfortable in the new environment so you can see from my sessions, exactly that! I’ll try to include a little blurb on why I’m attending each session.

Jacob’s BbW12 sessions: (at least the ones he’s planning on attending today)

Monday July 9

Preconference Workshop:

Content Management Boot Camp
Pre-Conference
Monday, 7/9/2012
9:00 AM – 4:30 PM

This one won’t be rescheduled as it is paid for.  We will be adopting content management and I think that this session will be vitally important for understanding how content Management works. I am really itching to see how it is all put together and how we might help our colleges, departments and programs leverage this tool to ensure that curriculum is aligned, share research, publish student portfolios and more.

Tuesday July 10

Engagement, Persistence and Retention: How is the University of Southern Mississippi using ConnectYard to Successfully Enhance these Key Factors
Tuesday, 7/10/2012
2:05 PM – 3:00 PM
New Orleans Ernest N. Morial Convention Center – Room 277

I am interested in seeing how other schools are leveraging the social media connections within the LMS.  Our focus groups on this topic have been mixed in terms of what’s important for the student, so I’d really like to see what they have to offer in practice.

T-BUG (Texas Blackboard User Group)
Tuesday, 7/10/2012
3:10 PM – 4:05 PM
New Orleans Ernest N. Morial Convention Center – Room 294

Want to mix it up with my fellow Texas Blackboard users! I’m hopeful that we can break some kind of “attendees from the Lone Star State” record!

Innovation in Higher Education: Leadership and the Role of Technology
Tuesday, 7/10/2012
4:15 PM – 5:30 PM
New Orleans Ernest N. Morial Convention Center – New Orleans Theater

Keynote:  Freeman will tell us about Analytics and data driven decision making.  I like to think of it as Neo and the Matrix. This is obviously a topic du jour or was it du semaine or du mois (speak french to me Tish).

Best Practices for Developing an Effective Online Training Course for Faculty: Lessons Learned
Tuesday, 7/10/2012
5:30 PM – 7:30 PM
New Orleans Ernest N. Morial Convention Center – Exhibit Hall (Hall J)

Having just done this here for our certification process I’d really like to see what others are doing successfully. We have a large contingent of adjunct faculty who’s everyday jobs and physical location make it difficult for them to attend f2f sessions.

Wednesday July 11

Blackboard Corporate Keynote
Wednesday, 7/11/2012
8:20 AM – 9:35 AM
New Orleans Ernest N. Morial Convention Center – New Orleans Theater

I give you the 15 (crash)….10, 10 commandments.  The roadmap for the future.  I always like this session!

100% Online Faculty Training
Wednesday, 7/11/2012
10:20 AM – 10:45 AM
New Orleans Ernest N. Morial Convention Center – Room 260

This will be a reoccurring theme for me!  

Rock on, SLATE! An Up Close Look at How a Blackboard User Group has Impacted Teaching, Learning & the Support of Technology in the Midwest
Wednesday, 7/11/2012
10:55 AM – 11:50 AM
New Orleans Ernest N. Morial Convention Center – Room 392

I love that they are doing this.  I want to see if any methods can be applied by our local user group and how T-bug might benefit.

Foreign Languages in Blackboard Collaborate
Wednesday, 7/11/2012
12:00 PM – 12:25 PM
New Orleans Ernest N. Morial Convention Center – Room 267

Our Foreign languages group are always looking for ways to leverage technology to help them teach online.  I thought that anything I could bring back could be helpful.

Creating Self-Sufficient Online Learners Through the Use of Online Orientations
Wednesday, 7/11/2012
2:55 PM – 3:50 PM
New Orleans Ernest N. Morial Convention Center – Room 276

Blackboard has grown to be this really powerful set of tools.  Anyway that I can help our students see through the LMS to the course content is a good thing!

HuMBUG – Without the BAH! – How a Large Metropolitan Area Works Together to Improve the Blackboard Experience for their Students
Wednesday, 7/11/2012
3:50 PM – 4:20 PM
New Orleans Ernest N. Morial Convention Center – Digital Content and Upgrade Center

We fall geographically in this region and I’m excited to join-up and see what it is all about.

Pedagogy First, Training and Course Design to Follow at Montclair State University
Wednesday, 7/11/2012
5:15 PM – 5:40 PM
New Orleans Ernest N. Morial Convention Center – Room 392

The advice every faculty member wishes their technology people would take to heart! It is not about the medium, it is about the Method!

Thursday July 12

iPad-emonium: A Panel’s Perspective on iPad Initiatives in Higher Education
Thursday, 7/12/2012
10:15 AM – 11:10 AM
New Orleans Ernest N. Morial Convention Center – Room 281

What’s an iPad?  LOL This looks like a good session for many different reasons.  Multiple perspectives on a hot topic!

Rethinking Education
Thursday, 7/12/2012
11:20 AM – 12:20 PM
New Orleans Ernest N. Morial Convention Center – New Orleans Theater

Sal Khan doing the keynote thing.  This is a must see!

Documentation Tips and Tools, Brought by the World’s Foremost Expert in the Field: YOU!
Thursday, 7/12/2012
1:45 PM – 2:40 PM
New Orleans Ernest N. Morial Convention Center – Room 270

As the author of most of our documentation, this session should be great!  Trying to cover every base or eventuality can be a nightmare.

Beyond the Bells and Whistles – Exemplary Courses and Best Practices
Thursday, 7/12/2012
2:50 PM – 3:45 PM
New Orleans Ernest N. Morial Convention Center – Room 273

Learning about the Exemplary Course Program rubric can help me equip our professors to present their own exemplary courses!

Turning the Whale: Training for Transformation
Thursday, 7/12/2012
3:45 PM – 4:15 PM
New Orleans Ernest N. Morial Convention Center – Digital Content and Upgrade Center

The title on this one alone makes it worth going. I’m really interested in two of their bullet points:
  • Encourage more sophisticated usage of Bb Learn
  • Create space for conversations about teaching and learning

Client Appreciation Party!

Nuff Said!
 

Practice makes Best Practice

Cutting down on last-minute scrambling with technological glitches by having your students practice the activity before the real assignment or assessment is due.

One of the worst feelings as an instructor occurs when you work tirelessly to put together an assignment or assessment in your course only to have the technology fail you. You spend countless hours organizing an activity with the learning objectives in mind, ensuring the activity is perfectly aligned to the curriculum, only to find that the students can’t even access it because the technology isn’t working. Talk about frustrating!  While in some respects you will always be at the mercy of the technology gods, for example the old adage “It is not a matter of if technology will fail you, it is a matter of when.”, seems to come to mind.  However, there is a very proactive way to greatly reduce the chance of a technological failure in your course………Practice!

Oftentimes assignments, assessments and activities that deal with third-party software or technology other than the Internet browser take place at stressful times during the semester or are associated with a stressful activity (test taking).  At this point, you are taking the normal stress and anxiety levels associated with coursework and compounding them with the added fun of using a new or different technology.  Why not introduce your students to the “new tech” at the beginning of the semester or make the activity less than 25% of the course grade.  Below you will see some great examples of “practice activities” that you can use in your course.  You don’t have to limit yourself to these activities as this best practice transcends just these examples.

The Syllabus Quiz (Killing 3 birds with one stone)

This activity touches in three important areas that will affect how the student goes through the rest of your course. By completing this exercise the student will:

  • become familiar with the testing mechanism in the learning management system before they take their first major exam or quiz.
  • learn how to use-third party applications (lockdown browser or remote proctoring) to ensure academic honesty during the assessment without the added anxiety of a big test being due.
  • at least know the information in your syllabus that you think is most important, ensuring that they have at least looked at the syllabus once during the course.

NOTE: Be sure to make the Syllabus Quiz worth enough points so that the students will follow through on taking it.

The “Introduce Yourself” Presentation

One of the ways we can bridge the gap of interactivity in online and Hybrid courses is to allow students to record presentations and upload them to the course.   This means that the student can present a project, assignment or some other activity while sharing video, audio and whatever is running on their desktop or laptop computer.  We all know that many students undergo stress when they have to give an oral presentation.  Take that stress and tie it to the added stress of “Can they hear me?”, “Is my webcam working?”, and “Can they see my PowerPoint?”.  Give your students a fun activity at the outset without the added pressure of a major assignment deadline and the stress diminishes considerably.

Sample “Introduce Yourself” Presentation Guidelines

  • Place activity in first week or getting started unit of your course.
  • Include directions on how to access recording tool and start recording.
  • Have student create a 3-5 slide PowerPoint or Keynote presentation that Introduces them to the class and record themselves giving the presentation.
  • Tell them to have fun with the presentation!

Note:  Tools that can work for this assignment include:  Adobe Presenter, Slide Bloom, Tegrity, Jing etc.. It will depend on if you want a view of the student along with the presentation.

Use this Concept in other Scenarios

This principle applies to many other activities you may do in your course.  Having your students use a wiki to post their educational and professional goals and it will be easier for them when it comes to completing group projects, case studies and portfolios using wikis later.  If you require your students to meet with you in real-time using a webinar tool, it is always a good idea to have a pre-meeting meeting to iron out any difficulty they might have in getting the web conferencing tool to work. A web meeting room is another tool where a Microphone headset is mandatory.  You never want to get stuck in that feedback loop that comes from hearing yourself in someone else’s speakers during a web conference.

In conclusion, you can avoid the wailing and gnashing of teeth that takes place when students encounter a technical difficulty by practicing and ironing out the bugs. This best practice can save your life when it comes down to evaluation time.

Note: In most cases work with whatever support system you have to let them know when your students will be doing the dry run so they know to expect the phone calls and e-mails.

Feedback Strategies for your Online Course

Feedback Strategies in your Online Course

I originally posted this over at the SHSU Online blog in March.

Engagement in online courses is key for student success, teacher evaluation and the overall course experience.  A great way to promote student engagement in your online course is to work on feedback. Students that receive regular feedback tend to perform better and as a result have good opinions of their time in the course.  There are many sound strategies for providing feedback in an online course.  For our purposes, we will focus on four of them: Audio Feedback on assignments, Summing up Student Discussions, Peer Feedback and Feedback from the Future.

Audio FeedbackAudio feedback on assignments:
Adding your voice to feedback on assignments can be very beneficial for you and your students.  Giving voice to your thoughts cuts down on misconstruing the intent of the message and allows for emphasis to be easily related.  The students also feel more connected with you and will be more likely to become engaged in the course.  Having different types of feedback helps with content retention so more of what point you were trying to get across is retained.  Finally your students will feel like you take a more personal interest in their learning in that you are leaving audio feedback that is specifically for them.

Summing up discussion – providing kudos and challenges
Discussion SUmWe all know that asynchronous discussions are powerful tools in any online course.  What is also known is that they can be a lot of work for any online instructor.  Trying to post replies for all students in a larger class, across multiple boards throughout a semester can be a daunting task under the best of circumstances.

A great way to provide feedback for classes with a large amount of discussion board traffic is to provide a weekly summation post/e-mail/announcement.  This summation not only allows you to wrap up the topic and direct further research and review, it also allows you to give out kudos for well thought out posts (by name) and challenge postings that may have fallen short for one reason or another.  The kudos and challenges promote engagement by letting the students know you are reading and letting you know that they are thinking critically about the topic.

Peer FeedbackPeer Feedback
Peer feedback in online courses serves the wonderful purpose of reinforcing concepts the student is learning, but it also promotes accountability and engagement in the course.  In order to comment intelligently on each other’s work the students must have at least a basic understanding of the concepts they are discussing.  Not only do they have to think critically about the content they are posting, but they also must put thought into how to respond to the ideas of others.

Making peer feedback part of your course structure promotes accountability.  For example if group members know that part of their grade will take into account member feedback about their performance in the group they will be more apt recognize that they will be held accountable in terms of group work.

Feedback from the FutureFeedback from the future!
Another title that might more aptly describe this concept is “preventative feedback”.    This could be something as simple as popping an e-mail to a student who hasn’t checked into the course in the past couple of days, or looking at how the student is trending in your course gradebook to come up with a roadmap for their success.

Be giving preventative feedback, you might reconnect with a student lost in the jumble of ones and  zeros or help the student who is struggling with a particular part of your course, thereby avoiding the ultimate in bad feedback: the failing grade.

Expectations

Note:  I actually posted this article on the SHSU Online Blog, but thought it worth while to share here as well.

One of the biggest stumbling blocks in online courses for students is having their expectations of the course meet reality.  There are two easy steps you can take to ensure your students know what to expect in your online course.

  • Place learning objectives throughout the course
  • Create an Expectations content item

Place Learning Objectives Throughout the Course

Due to accreditation requirements, your objectives will show up in your course’s syllabus so the students will be able to find them there.  However, you can really reinforce what the students will be getting out of course units and items by placing Unit and even Content Item level objectives.  Starting out each unit by letting students know what they can expect from it will remind them why they are involved in those activities and reinforce with you the desire to align your curriculum.  Putting an assignment level objective will go further to reinforce what they are learning and why.

Create an Expectations content Item

A great way to cut down on student confusion about course expectations and activities is to create an Expectations content item in your course.  This part of your course should contain 2 sets of expectations:  What you expect of your students and what your students should expect from you.  You can even have your students post that they have read and understood the course expectations as a gateway for your course content.

Examples of Course expectations:

Expectations of Students

  • Use the virtual office to ask general course questions
  • Check the course homepage, discussions and their e-mail several times a week
  • keep up with reading assignments, activities, assignments and quizzes
  • Participate actively in class discussions, responding to at least 2 colleagues for each forum
  • Practice Netiquette in the course.  No flaming (negative hurtful comments); use correct grammar and spelling; don’t yell (write in all caps)

Expectations of Instructor *These will vary depending upon your comfort level

  • I will read and respond to discussion posts directed at me, e-mails and other forms of communication daily (not on weekends)
  • I will post grades for your assignments and exams quizzes within a week of submission
  • I will have office hours at these days/times: (insert times here) via Skype (Skype address here) or via phone (phone number here)

Letting your students know what to expect from you and what you expect from them will go along way toward ensuring a successful experience for them and you in your online course(s).

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