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eLearning Frenzy

eLearning is like a sewer, what you get out of it depends on what you put into it.

BbWorld16 Session Blog – The Blackboard Portfolio Tool

portfolio-iconJuly 14, 2016
9:30 – 10:20am
Titian 2205

Features, Uses and Campus Wide Implementation process

Jason Rhode and Stephanie Richter
Northern Illinois University – Faculty Development & Instructional Design Center

  • Background Info
  • Bb Portfolios: Features and Examples
  • Campus-wide implementation process
  • Portfolio Usage across campus
  • Considerations

Building Portfolios

  • Add artifacts from files or from prior Blackboard assignment submissions
  • Embed media directly in the page
  • customize and preview features
  • Manage multiple portfolios for different purposes
  • Use templates for standardized portfolios

Grading Portfolios

  • Faculty can create an assignment with portfolio submission enabled
  • If Portfolio submission is enabled, student can only submit a portfolio
  • Faculty can grade and provide feedback as usual in the grade center

Sharing Portfolios

  • Share snapshots internally with institution users
  • Share snapshots externally with people outside institution (grad school/employers)
  • Download entire portfolio as a zip file (HTML) for future use and portability

Portfolio Examples

porfolio1

porfolio2.png

Campus-wide Implementation Process

  • Identify key stakeholders
  • Raise Awareness
  • Test Portfolio Tool
  • Develop Support Resources
  • Train Users

Key Stakeholders

  • Provost’s Office
  • Assessment Office
  • IT
  • Faculty Development Center
  • FYE

Raise Awareness

  • ePortfolio symposium
  • University Tech conference
  • e-mail newsletters etc..

Considerations

  • Staffing (support, development technical)
  • Implementation time (1 year)
  • Support Resources (robust and multi-format, samples)
  • Establish policies (who gets template? naming, who approves template format? How long are student accounts active and portfolios accessible?)

Summary

  • Implementing portfolios is a campus wide process involving multiple stakeholders
  • Consider how portfolios will be used for teaching and assessment as you plan your implementation
  • Students will need most support, but faculty need to be comfortable so that students can be successful.

There is a Bb Portfolio Users group on community.blackboard.com

 

 

 

 

 

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BbWorld16 Session Blog – Build Online Engagement through a Virtual Student Unions

Bellini 2003
July 14, 2016
8:30 – 9:20

Engagement (Tinto)

  • Academic and Social engagement promotes college succes
  • Social connections lead to social and emotional support
  • Great involvement in educational activities and learning

SACS

  • Provide support program
  • Services
  • Activities
  • Promote student learning and development

The plan a Virtual Student Union

  • Support for successful online learning
  • Easy to find resources
  • Connecting learners to TROY
  • Positive educational experience
  • Social Engagement

*Trojan Cafe shows up as a course for all students.

  • Course entry page is web embed with highlights, dates/calendar and headlines.  Articles that are relevant to students: preparing for grad school, how to budget, dealing with tragedy (orlando)).
  • Online contests and giveaways.
  • Student forums: General chat, textbook exchange, contests and giveaways, military student room, how can we help?
  • Robust Resource site (html again) blackboard tutorials, online writing center, advisor, etc….
  • HTML pages through course to promote engagement (essentially a website within a course)
  • Trojan cafe course pages are HTML Blackboard Content Management System (CMS) Web folder URL.  Blackboard Course Created (URL button added), pages designed in adobe muse, webpaged saved as html

BbWorld16 Session Blog – Student Success in Higher Education: Plan, Predict, Engage

Venetian G
July 13, 2016 4:35 – 5:25

Only 59% graduate from college after 4-6

12.5 Million 20-somethings with some college credits and no degree

Understanding students’ struggles through research – what we learned:

  • Student journey is messy
  • Students feel alone and anxious
  • feel urgency to make decisions
  • lack of connections between short and long-term goals

The average advisor to student ratio – 1:300

Student success is a complex problem, but there are clear ways Blackboard can help.

Our student success philosophy

  • Plan
  • Predict
  • Engage

Blackboard Plan -empowering students to take control of educational journey (exploration, planning, registration) Partnership with Burning Glass

  • Discover careers based on interests (in development) Bb Plan
    Students can self-identify interests and seek careers that align with those interests
  • Explore career and skill demand (is there demand for that profession and if so, where is it?)
  • Learn about jobs first hand – partnership with road-trip nation (video interviews of people in professions) giving students first hand accounts of working in desired profession.  See real job postings that exist today
  • Seek Help from Advisors – making help accessible to students
  • View Degree Progress
  • Conduct “what if” analysis (what if I wanted to that program instead?)
  • Planning a course schedule
  • Register for courses

Blackboard Predict – Humans helping students (enabling those people to do a better job at helping students) Importance of Data, What they are doing with Data

  • Predict takes in 2 data sources SIS (demographic data) and LMS (course activity)
  • Taking that data and predicting (probability that student will pass etc..) which then points to who should I reach out to and who would benefit most from the interaction? for advisor.
  • Knowing more about students, passing the data on through a display that gives advisor more information about you (helps advisor engage with student to build relationship)

Blackboard Engage – The business of being a student needs to be easier (personalized, relevant and focused on student success)

  • Building toward a streaming pathway
  • supporting entire student lifecycle from inquiry to enrollment to student support: Global advisor and coach community, lead nuturing and enrollment mgmt, student support services, and more…
  • Communications need to be customized to where that student is in their lifecycle and who they are.

Improve advising with Blackboard Advise – a web-based advising tool that provides insight into students plans.

  • enable advisors to guide students to success (quickly understand who is on track and who is at-risk
  • Provide proactive guidance and support critical milestones
  • 24/7/365 contact centers (financial aid/enrollment mgmt/registration/advising)

 

BbWorld16 Session Blog -Online Student Orientation: the impact on grades, retention, and preparedness

July 13, 2016
3:30pm – 4:20pm
Bellini 2003

Tahnja Wilson, Strategic Design Initiatives
Arizona State University

ASU’s online campus created a 1 week online student orientation course.

Objectives of Orientation Course

  • Explore academic and career resources
  • Recognize value of degree
  • discuss academic integrity
  • demonstrate ability to navigate and interact
  • Use results of various assessments to becomee successful student
  • Create a personal work/school/life balance plan

Started as only for Starbucks students.  But went to all online students.  (good for at risk students, adult learners, degree-completers, online)

Student feedback – After completing orientation I’m prepared to take college courses online (96%) before orientation number was 46% , 94% would recommend to other students.

Retention – Those that do not pass orientation or did not take it retention from term to term is lower than those who did by as much as 12%.

Grades are better for those who do the orientation.

Setting Expectations

  • encourage taking prior to courses start
  • stress time commitment of 10-13 hours
  • Dailey assignments, meant to get students into habit of being a student in compressed online environment
  • Review objectives of course with students
  • Ensure that university e-mail is working properly.  Test sending/receiving email
  • Monday through Sunday Course; course loads on Friday.  First assignment due Monday
  • First assignment due on Monday is the syllabus quiz – requires lockdown browser.
  • online ed is not self-paced
  • does require interaction with peers/instructions.
  • office hours will not be at their convenience
  • iPads, Chromebooks and smartphones are not compatible for everything that students need to do in class

Managing Commitments

  • expectations
  • classes with limited flexibility
  • Technical difficulties

Professor Communication, Course Structure

  • Grades not being posted
  • faculty not getting back to students
  • Books, due dates not updated or changed

Orientation is part of larger student success initiative.  ASU wants to improve freshman persistence to 90%, identification of systemic, cultural, social and political obstacles that interfere with successful course completion are key to exploring new ways to remove barriers and help students understand, apply and make course content relevant to them.

First Year Student Success Initiative

Identify freshman level ASU courses with high DEW rates, faculty rotation, freshman presence

Phase 1 – focus on popular degree programs
Phase 2 – include 100 level SQ (science quantitative) courses

11 credit limit on first-time-freshmen

Enrollment to Success Coach handoff – earlier to work on:
– Orientation
– Financial Aid
– Advising
– Mindset

Fall Focus: Course/Faculty/Dept 

  • Course focus/360 evaluation
  • master class – faculty bootcamp
  • master faculty
  • ID Meeting July/August
  • Lead/QM Webinar September
  • Faculty Lead/Faculty: July/August/September+
  • First Year Student Success Initiative/Success Center Official kickoff: August

Student/Coach

  • Success Center
  • Success Coach
  • Success Tips
  • Success Site/ASU Online

Student Facing

  • Success Coaches
  • Success Site
  • Success Tips
  • Succeed Online
  • Online Tutoring
  • ASU Orientations
  • Assessments

BbWorld16 Session Blog – Enhancing the Learning Environment Using Technology

Venetian H
July 13, 2016
1:30 – 2:20

*Everyone of college credit courses has a Blackboard component.  Every faculty member must go through rigorous online training on how to use Blackboard.

Overview

  • learning Feedback
  • tool integration
  • avatars
  • interactive learning activities
  • collaborate ultra

Featured Technologies

  • Storyline (Articulate)
  • Powtoon
  • Collaborate
  • elearning brothers

Student Feedback – breaks and used different teaching materials, enjoyed the games, fun experience, method of instruction was good, encourages attendance and learning, interactive activities, content was more like a conversation rather than a bunch of words. games you post are fun and help us to assimilate the reading assignments.

-Use Welcome to Course Storyline instead of just video
-jeopardy and other games for self-assessment competency checks

Collaborate Ultra

  • Personalized profiles
  • Whiteboard
  • Application Share
  • Polling – Brand New for July Update
  • Session Attendance Reports – Brand New for July Update

BbWorld16 Session Blog – Best practices when using video in Blackboard Learn

video.pngJuly 13, 10:30 – 11:30am
Titian 2301 B

Isaac Belcher – Tarleton State University
Justin Carrell – Tarleton State University

Why use Video? – One small step (powerful driver)  How instructors can make themselves known to students.  Making feedback meaningful and personal.

Examples of Impactful videos:

  • Video should be engaging, and real, not overly scripted – authentic (leave the ummm’s in)
  • Video allows instructor to demonstrate complex problem solving (working math problems) Students have ability to watch you work through a problem over and over again…added benefit.
  • Demonstrating how to do something online (taking a test to make students think about the concept faculty was teaching – just demonstrating answering one question from large pool)
  • not just moving a lecture to online environment.

Technical Considerations:

  • Quality – enough to get the job done.  Don’t need lexus when camry will do.
  • Length – students will typically watch a video from 7 – 10 minutes
  • Placement – where do you put it?  (embed)
  • Format – streaming format, not player specific, mobile friendly
  • Storage – on streaming server (kaltura, panapto etc…)

Flipped Classroom – Why Flip (Bloom’s Taxonomy Considerations) Ability to utilize class time for application (Evaluation, synthesis, analysis, application, comprehension, knowledge)

Tools for flipped classroom:

  • Zaption* – affirming knowledge layering quizzing over video(Kaltura has Interactive quizzing that does this) *Zaption is going out of business.
  • NBC Learn
  • Films on Demand
  • Screen captures
  • Bb Collaborate

Stay tuned into your video analytics to make more informed decisions about how to best used media in your online courses.

Studio:

  • Familiar Environment – mimics classroom
  • Computer Considerations – beefy computer to handle video recording and different applications.
  • Audio – boom mic, desk mic, lavalier
  • Lighting
  • Room Design
  • Video Sources

BbWorld16 Session Blog – Fueling success: leaner-focused strategies

July 13, 2016 8:30 – 10:15am
Venetian E & F

Rapid panel with AWS and IBM talking about to hosting partnership:
Peter George SVO Product Development and Support Cloud Services
Mark Ryland Chief Solutions Architect, Amazon Web Services
Brenda Harvey General Manager Global Tech Services IBM

What does partnership mean and who does it affect?
2 major goals. Continue to improve service by bringing in experts and raise our game.  Picking premier cloud platform.  It means nothing will change immediately.  Partners coming into help us operate what we have today.  Overtime leveraging more and more of the amazon cloud.

Security & Privacy – How partnership enhances this?
Security is highest priority with Amazon.  It is safe, is it secure?  Yes. Enhance security posture by using high scale, automation and built in capabilities.  Ratio between security engineers and servers under mgmt is good. Operate under wide range of compliance regimes…Continuous 3rd party auditing (credit card industry, federal government) Good customer track record.

With IBM security, privacy and data compliance are the highest priority.  IBM brings security solutions and expertise.

What does Transition look like?

Transition has started and is well underway.  Datacenter consolidation and process operations is underway.  Phase 1 is IBM is operating what we have currently.  Phase 2 – SaaS applications move into amazon cloud.


Student Success: Knowing your Learner (Panel)

Dr. Darcy Hardy – Assoc. Vice President Blackboard
Dr. Michael Moore – VP of Academic Affairs University of Arkansas system
Col. Steven Delvaux – Vice Provost for Academic Affairs Army University
Julie Young – CEO Global Personalized Academics Founder of Florida Virtual School

What did we used to do before we got here?
(Moore: eVersity – adult leaner centric building university from ground up.)
Talk to your students (old school 😉
Delvaux: Army – ASVAB  (how army used to do it) also battery of medical tests.
Young: current – Global Personalized learning – how we used to do it: Dial-up..Data on a spreadsheet and best friend was a telephone.  Knowing leaner’s voice/parents. All about the relationships.

How do you use data now/plan to use data to know your learners?

Young – Lots of data – data can be noise (data literacy-how do you use it) use for Teacher evaluation/teacher support – to see how students are doing.
Moore – Leveraging data appropriately so as not to encouraging “opt out” by students.
Dalvaux: Focus on cognitive data to see if courses are contributing to competency skills etc. Have to be better and more efficient.  Using data to be individualized, adapted and accelerated in training.

How can we use data as we develop programs for students in a disadvantaged situation? (lower socio-economics)

Yes – identify students early on and catch them before they slip through the cracks.  Looking at admission data (ability to pay etc). Data can also level the playing field so that education is not determined on your zip code. Virtual Education.

 What innovations are you seeing around the use of data?

Getting data from where students stop focusing so that we can determine how to better engage. Transformation Learning (using gaming principles) tapping into analytics of when folks dropout.  You can predict success of students before class starts (1st week/zero week strategies) Helping identify if certain objects are supporting learning outcomes of course.  learning pathways – how do we need to present knowledge to encourage success.  Does that vary from student to student.   How do your blackboard login activities compare to your classmates?

What do we know about learners based on data?

Kids will reinvent themselves online (flourish).  Kids have the capability to do more than we give them credit for given the right engagement.  They will go much deeper online if they are engaged.  If we create models that give learners the opportunity to bring what they do outside of school into the classroom and give them credit for that it makes school more relevant.

If you unleash and empower the learners, then the sky is the limit.  Don’t limit your students.

Data has confirmed that time on task matters and that early intervention matters.  Helps in combatting faculty assumptions about student/adult leaners. Some students just want to get through…the a is not the goal.

How do you merge necessity of extracurricular experience with the competency sought in the classroom?  how do you blend it?

Venn diagram (training/education/experience). Importance of career competencies.  Diversity training, team leader.

How do you change the culture of faculty and instructors to accept the use of data in their courses to improve student success?

Training/Development – show them the value of the data and how it can help them. Answer depends on institution.  How can the learning in classroom be improved?


 

BbWorld16 Session Blog – General Session 1

Unveiling Blackboard’s Latest Developments  Ballroom 3:30 – 5pm

  1. Your Needs challenges and opportunities
  2. Uniquely addressing needs
  3. Committement to fundamentals

Challenges
k12 – engaging families to improve student achievement, different funding models
higher ed – enrollment, retention, ROI, post traditional learner
corporate – addressing skills gap
all of these are different and unique..needs are evolving and changing over time.

Blackboard addressing uniquely – Helping Students Succeed

  • Deliver thoughtful and relavent info across portfolio
  • Breadth and broad reach of portfolio 19k customers, 100 million users, 100 countries
  • Deep insights about world of learner – listening to you, looking at datasets, understanding our users, convert insights into innovations

New Products – Blackboard Planner, Blackboard Advise, Blackboard Predict
Investing 350million dollars into innovation of core teaching and learning products and rest of Blackboard’s Portfolio.

Commitment to Fundamentals

  • Develop and Deliver – established total transparency from scrum teams to Board of Directors (visibility into product development activities), consolidation of strategy, marketing.
  • Support Customers – (operational excellence and improving customer experience).
  • Innovate – investing in innovation at scale…partner that meets your evolving needs
  • Communicate – clear, open and regular communication and that includes listening.

 

Product Strategy

Portfolio capabilities – learner interacts with admin, support staff, counselors, employers, advisors, classmates, teachers/faculty, parents

Core of student success mission is driving learning outcomes.  Core of Blackboard portfolio is Teaching and Learning products.    2 most prevalent LMSs – Blackboard & Moodlerooms.

Embedded learning analytics, world class collaboration and mobile tools are also part of portfolio.

K12 – parental and community involvement is fundamental to drive student success.

Solution Set of student lifecycle services – Student Account Support, Helpdesk support, retention and enrollment services.

Powerful Insights – Community input, data science and empathetic research

Community of Input – that’s us 19k customers a community of practice, surveys, technical previews, customer research groups, innovative teaching series.

Data Science – John Whittmer “Dr. John” -7 tb of learning data, 1,200 institutions, 35m learners and teachers, 7m courses, 2.7billion Lms sessions – Looking at specific research questions and/or broad trends.  Blackboard doesn’t own data…this is our data.

Collaborate Data – Engagement Metric (across, chat, audio, video, app share) Students can get engagement score.  Session engagement timeline.

Empathetic Research – Matt Franks – We are taking a user-centered approach in designing our emergent products.  Understanding what people do and why do they do it?

Activity Stream – entry point for students in Bb Student and Ultra (came from empathetic research of students.

1 Learn, 2 Experiences, 3 Deployments

Shared code, ultra and 9.1, self-hosted, managed hosted, SaaS

Roadmap – Where we are

  • Quality – hundreds of bug fixes, updated tech, unified code and simplified releases
  • Enhancements – CBE
  • Mobile Support – Bb Student available to all customers, expired by ultra experience avialable now

What’s next with Original Experience of Learn

  • Attendance Record (track attendance within learn – optional provide a grade and export)
  • API Dev Portal – Restful APIs available

What’s next with Ultra Experience of Learn

  • Educator Preview (preview.blackboard.com)
  • updates on Ultra
    bbultra
  • granularity of control of ultra adoption

 

 

 

BbWorld16 – Building student connections when teaching high enrollment online courses.

student_connectionsVenetian H
Tuesday 7/12 @ 1-1:50pm

Jody Lester, Associate Professor
Boise State University

Connect students with course and the online environment
Week Zero: Do not assume students will already know how to learn online.  Welcome them to the experience.  Create a warm, supportive environment where they can learn.

  • Direct them to Blackboard Help Documentation for students
  • Send an introductory e-mail through blackboard before class begins.
  • Include a short 5 minute or less video introduction that introduces you and the class, setting a positive tone.
  • Let students know when the course will open (first day of class) and when their first assignment will be posted/due.

Make the course site easy to navigate:

  • Keep the navigation elements simple
  • Use sub-header and divider elements to visually organize the course menu items
  • Use a course banner

Establish predictable patterns: For the student, an established pattern of course activities allows for planning and management of other non-course activities around their online activities.  For the instructor, establishing and communicating a course schedule and pattern of work serves to define the boundaries between the online class and the rest of life.

  • Clearly label content areas, folders and identify the reasons for assignments
  • Provide a checklist for each assignment so that students can clearly identify whether they have completed all the required work (rubric)

Connect the instructor to the students and students to the instructor
Create a “we are in this together” atmosphere:

  • Thank students for questions/suggestions, empower them to help improve the online experience in the course (maybe a survey)
  • Acknowledge that life happens and consider awarding one “late pass” over the semester.
  • Include “what’s in it for me” information in the introductory e-mail.

Get to know students individually and recognize them individually:

  • Have students post about themselves in discussion board/blog posts/introductory activity.
  • Post personal feedback to each student after their introduction.
  • Create a “goes by” interesting tidbits column in the gradebook
  • Keep notes that help you remember each learner’s interests, experience.
  • Construct answer keys/feedback documents that use student answers
  • Name Names: publicly praise exemplary work.  Send personal e-mails, recognizing great work or offering support
  • Sort the “last access” column in the gradebook and send out “I see you working” or “I wonder what’s up” emails
  • One on one communication – individual feedback
  • Sort using ascending and descending feature in Bb Gradebook to send out “I bet you didn’t earn the grade you expected” or “Way to go!” e-mails.
  • Use the “grade questions” option in the gradebook – grade and create feedback/answer key
  • Use “grade history” option to re-use common statements
  • Keep a record of individual contacts-column in the gradebook

Let students get to know you

  • Set the tone with your personal intro
  •  Use video – let them see you
  • Keep it real-we are fallible.  Don’t spend hours re-recording videos if there are minor errors.
  • Post interesting info about your University and your community.

Connect students to other students:

  • Form small groups to build a sense of community
  • Have a clear purpose for group projects
  • Use group tools such as file share, collaborate, email, discussion board
  • Be creative – journal club or group meetings using collaborate

Connect students to the content:

  • Really think about how the Bb assignment and test tools can be used and about how assignments can be modified when used with high enrollment courses.
  • Have Bb grade when possible but consider using at least one instructor graded item for each assignment.
  • Create relevant assignments (focus on learning, not superficial (busy work) activities: Strive to create effective and efficient teaching and learning experiences.
  • Create rubrics for assignments – student can then use rubric as checklist to ensure that assignment is complete and in some cases determine their grade.
  • Don’t reinvent the wheel, link to quality resources.  Encourage students to send you links to sites/material they found helpful.
  • Re-use where possible.  Use the “copy” options to copy assignments from one course to another
  • Teach students (video or screen capture) how to see if their assignment was received and how they can view feedback.
  • Post video instructions for various assignments to increase engagement – discuss the previous week, discuss the current assignment and include tips for success.
  • Streamline feedback – use audio/video feedback group answer keys, encourage personal responsibility for checking grades.  Set and publish thresholds for receiving individual feedback.  Use feedback templates.
  • Use the feedback sections in tests to provide feedback – consider including occasional extra credit points
  • Change it up but don’t add several new things at once – remember predictable patterns help
  • Save examples of excellent student work from a previous semester (get their permission to use) so students can see what the assignment might look like.

Take Notes: Over the semester, note what worked well, what needs changes and identify “time drains”; plan ways for dealing with these.  Refining course management should be a continual work in progress.

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