Venetian G
July 13, 2016 4:35 – 5:25

Only 59% graduate from college after 4-6

12.5 Million 20-somethings with some college credits and no degree

Understanding students’ struggles through research – what we learned:

  • Student journey is messy
  • Students feel alone and anxious
  • feel urgency to make decisions
  • lack of connections between short and long-term goals

The average advisor to student ratio – 1:300

Student success is a complex problem, but there are clear ways Blackboard can help.

Our student success philosophy

  • Plan
  • Predict
  • Engage

Blackboard Plan -empowering students to take control of educational journey (exploration, planning, registration) Partnership with Burning Glass

  • Discover careers based on interests (in development) Bb Plan
    Students can self-identify interests and seek careers that align with those interests
  • Explore career and skill demand (is there demand for that profession and if so, where is it?)
  • Learn about jobs first hand – partnership with road-trip nation (video interviews of people in professions) giving students first hand accounts of working in desired profession.  See real job postings that exist today
  • Seek Help from Advisors – making help accessible to students
  • View Degree Progress
  • Conduct “what if” analysis (what if I wanted to that program instead?)
  • Planning a course schedule
  • Register for courses

Blackboard Predict – Humans helping students (enabling those people to do a better job at helping students) Importance of Data, What they are doing with Data

  • Predict takes in 2 data sources SIS (demographic data) and LMS (course activity)
  • Taking that data and predicting (probability that student will pass etc..) which then points to who should I reach out to and who would benefit most from the interaction? for advisor.
  • Knowing more about students, passing the data on through a display that gives advisor more information about you (helps advisor engage with student to build relationship)

Blackboard Engage – The business of being a student needs to be easier (personalized, relevant and focused on student success)

  • Building toward a streaming pathway
  • supporting entire student lifecycle from inquiry to enrollment to student support: Global advisor and coach community, lead nuturing and enrollment mgmt, student support services, and more…
  • Communications need to be customized to where that student is in their lifecycle and who they are.

Improve advising with Blackboard Advise – a web-based advising tool that provides insight into students plans.

  • enable advisors to guide students to success (quickly understand who is on track and who is at-risk
  • Provide proactive guidance and support critical milestones
  • 24/7/365 contact centers (financial aid/enrollment mgmt/registration/advising)

 

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