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eLearning Frenzy

eLearning is like a sewer, what you get out of it depends on what you put into it.

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retention

BbWorld16 Session Blog – Student Success in Higher Education: Plan, Predict, Engage

Venetian G
July 13, 2016 4:35 – 5:25

Only 59% graduate from college after 4-6

12.5 Million 20-somethings with some college credits and no degree

Understanding students’ struggles through research – what we learned:

  • Student journey is messy
  • Students feel alone and anxious
  • feel urgency to make decisions
  • lack of connections between short and long-term goals

The average advisor to student ratio – 1:300

Student success is a complex problem, but there are clear ways Blackboard can help.

Our student success philosophy

  • Plan
  • Predict
  • Engage

Blackboard Plan -empowering students to take control of educational journey (exploration, planning, registration) Partnership with Burning Glass

  • Discover careers based on interests (in development) Bb Plan
    Students can self-identify interests and seek careers that align with those interests
  • Explore career and skill demand (is there demand for that profession and if so, where is it?)
  • Learn about jobs first hand – partnership with road-trip nation (video interviews of people in professions) giving students first hand accounts of working in desired profession.  See real job postings that exist today
  • Seek Help from Advisors – making help accessible to students
  • View Degree Progress
  • Conduct “what if” analysis (what if I wanted to that program instead?)
  • Planning a course schedule
  • Register for courses

Blackboard Predict – Humans helping students (enabling those people to do a better job at helping students) Importance of Data, What they are doing with Data

  • Predict takes in 2 data sources SIS (demographic data) and LMS (course activity)
  • Taking that data and predicting (probability that student will pass etc..) which then points to who should I reach out to and who would benefit most from the interaction? for advisor.
  • Knowing more about students, passing the data on through a display that gives advisor more information about you (helps advisor engage with student to build relationship)

Blackboard Engage – The business of being a student needs to be easier (personalized, relevant and focused on student success)

  • Building toward a streaming pathway
  • supporting entire student lifecycle from inquiry to enrollment to student support: Global advisor and coach community, lead nuturing and enrollment mgmt, student support services, and more…
  • Communications need to be customized to where that student is in their lifecycle and who they are.

Improve advising with Blackboard Advise – a web-based advising tool that provides insight into students plans.

  • enable advisors to guide students to success (quickly understand who is on track and who is at-risk
  • Provide proactive guidance and support critical milestones
  • 24/7/365 contact centers (financial aid/enrollment mgmt/registration/advising)

 

BbWorld16 Session Blog -Online Student Orientation: the impact on grades, retention, and preparedness

July 13, 2016
3:30pm – 4:20pm
Bellini 2003

Tahnja Wilson, Strategic Design Initiatives
Arizona State University

ASU’s online campus created a 1 week online student orientation course.

Objectives of Orientation Course

  • Explore academic and career resources
  • Recognize value of degree
  • discuss academic integrity
  • demonstrate ability to navigate and interact
  • Use results of various assessments to becomee successful student
  • Create a personal work/school/life balance plan

Started as only for Starbucks students.  But went to all online students.  (good for at risk students, adult learners, degree-completers, online)

Student feedback – After completing orientation I’m prepared to take college courses online (96%) before orientation number was 46% , 94% would recommend to other students.

Retention – Those that do not pass orientation or did not take it retention from term to term is lower than those who did by as much as 12%.

Grades are better for those who do the orientation.

Setting Expectations

  • encourage taking prior to courses start
  • stress time commitment of 10-13 hours
  • Dailey assignments, meant to get students into habit of being a student in compressed online environment
  • Review objectives of course with students
  • Ensure that university e-mail is working properly.  Test sending/receiving email
  • Monday through Sunday Course; course loads on Friday.  First assignment due Monday
  • First assignment due on Monday is the syllabus quiz – requires lockdown browser.
  • online ed is not self-paced
  • does require interaction with peers/instructions.
  • office hours will not be at their convenience
  • iPads, Chromebooks and smartphones are not compatible for everything that students need to do in class

Managing Commitments

  • expectations
  • classes with limited flexibility
  • Technical difficulties

Professor Communication, Course Structure

  • Grades not being posted
  • faculty not getting back to students
  • Books, due dates not updated or changed

Orientation is part of larger student success initiative.  ASU wants to improve freshman persistence to 90%, identification of systemic, cultural, social and political obstacles that interfere with successful course completion are key to exploring new ways to remove barriers and help students understand, apply and make course content relevant to them.

First Year Student Success Initiative

Identify freshman level ASU courses with high DEW rates, faculty rotation, freshman presence

Phase 1 – focus on popular degree programs
Phase 2 – include 100 level SQ (science quantitative) courses

11 credit limit on first-time-freshmen

Enrollment to Success Coach handoff – earlier to work on:
– Orientation
– Financial Aid
– Advising
– Mindset

Fall Focus: Course/Faculty/Dept 

  • Course focus/360 evaluation
  • master class – faculty bootcamp
  • master faculty
  • ID Meeting July/August
  • Lead/QM Webinar September
  • Faculty Lead/Faculty: July/August/September+
  • First Year Student Success Initiative/Success Center Official kickoff: August

Student/Coach

  • Success Center
  • Success Coach
  • Success Tips
  • Success Site/ASU Online

Student Facing

  • Success Coaches
  • Success Site
  • Success Tips
  • Succeed Online
  • Online Tutoring
  • ASU Orientations
  • Assessments

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