Director, Center for Instructional Development & Technology
Southeastern Oklahoma State University
Problem with scheduled training classes is low attendance.
- have to attend hour long training for 5 minutes of what they need
- low attendance at scheduled training classes
- different expectations
- Quality delivery mechanisms
Educause Article on Drop-In Training
Wall of different software with handouts for each at the lab. Go and get the exactly the information you want, right then. Find experts in tech that wouldn’t mind being available to answer questions for the buffet-style training.
– Have a Variety of Tools – they come for what they need (they come wanting to learn thing but end up learning two or more)
– Start: Targeted Training
– Networking Opportunities
– Personalized Hands-on Training
– All Inclusive Technology
– Have food (buffet of tech and buffet of food)
Have floater walking around touching base and asking “Did You Know” questions to direct faculty to appropriate drop-in group.
Have different units there to help with area of expertise: Trainers, Instructional Designers, Support Desk, Video Team, Web Content specialists, Library etc..)
Send images of software offered in press release and let faculty know that they can think of questions before hand.
Getting the word out: E-mail, Flyers, Word-of-Mouth
Success: More served immediately, increased exposure, improve meetings, creating unique solutions, bridge of creativity, positive feedback!
Future: In Conjunction with faculty symposium, include other trainers/topics, additional space.