Moderator:
Katie Blot, Sr. VP Corporate Strategy & Business Development:

Panelists:
Richard Culatta, Director of the Office of Educational Technology, U.S. Department of Education @rec54
Amy Laitinen, Deputy Director, Education Policy, New America @amylaitinen1
Kent Hopkins, Vice Provost for Enrollment Services Arizona State University @KenthopkinsASU
Kris Clerkin, Executive Director, College for America at Southern New Hampshire University @KrisClerkin

Disconnects Between Student Needs and Expectations – Student Empowerment over Education pathways and experiences.

Kris Clerkin –
Most online programs are organized around needs of institution.   SNHU has new program around needs of student  (Competency Based Education Model, Learning Coach, No Grades) – working with corporate partners to roll out these programs.

Kent Hopkins –
Working with students as partners.  eAdvisor – allows students to be a guide in their program of study. SchedulePlanner – think of how many students are working while they are in school.  Combines work and education.

Barriers to scaling innovation

Amy Laitinen –
Institutional level – culture of what’s best for faculty/admin needs to move to culture of what’s best for students.
Software/Info systems are not set up to be student-centric and competency based. How can existing tech/new tech accomodate.
Hope is that people are talking about it <–this panel
Policy – Federal financial aid up until recently only paid for time (credit hour), DOE started to offer aid for direct assessment of student learning rather than the credit hour.

Disruption to Financial Model

Kent Hopkins –
ASU is the educational provider for Starbucks. Providing Starbucks employees affordable education. 7 1/2 week courses.  4800 Starbucks partners in class by Fall 2015

Spent more time coaching/helping student understand that they can do it, but go in with eyes wide open.

Kris Clerkin –
Skills Gap is big.  Attack through corporate partnerships.  Just beginning to understand the needs of the new “traditional” student.

Richard Culatta –
Drop cost of community college by 20% by dropping textbook and use open educational research. User experience problem in Higher Education.  Build your class schedule around your work schedule – do you know how hard that is? Optimize around scheduling. Getting into Higher Ed System – You can only go if you’ve already been.  Need to stop that. GPS accepts mistakes – technology we need to have in Higher Ed.  Learners are #newtraditional #newlearner

Kris Clerkin – Removing Barriers – User experience design is the key. Empathetic Design.

How are you going to incorporate student voice into Higher Ed?

Richard Culatta –
Involving Students in meaningful ways: Reverse Mentor (student mentoring the higher ed leadership), Using students to drive change with faculty – Pair them with the students. Get student feedback about larger experience and not just class level. Student mentors from same high school.  Using student to help students.

Kris Clerkin – Importance of learning communities – high level of participation. There may be too much choice for students?

Kent Hopkins – Use data to understand student behavior and then try to humanize it. Invest in Transitional Advising.

Amy Laitinen – Listening is key. Ask students in meaningful, deep and profound ways.

One thing you want to see happen in edu in 10 years –

Kris Clerkin – system designed for me

Richard Culatta – Vin Diagram

Kent Hopkins – Largest growing Youth pop comes from lowest socioeconomic families – benefits of post secondary education need to be communicated.  Veterans: someone can help vet take gi benefits, timetable, and fit it in to degree .

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